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  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 07/21/2022 at 1:00 PM (EDT)

    Webinar: A Behavior Health Access Program That Works

    Join us to learn about a successful program that addresses the mental well-being needs of the workforce. This type of program is greatly needed but often thought to be beyond the reach of most employers. It's time to get serious about removing the barriers for mental health support at work and finally remove the stigma surrounding treatment.

    The City of Coral Springs, Florida is making a positive impact through their Behavioral Health Access Program (BHAP) that offers HR multiple in-house resources such as peer support, chaplain support, and a clinician response team. This model provides new options to support and engage employees on a meaningful mental well-being journey. After several years of successful pro-active support for public safety departments, the BHAP program is now being leveraged across all city departments.


    Dale Pazdra
    Deputy City Manager
    City of Coral Springs

    Christopher Bator
    Division Chief
    City of Coral Springs

    Susan “Sue” Knight
    Community Relations Manager
    City of Coral Springs

    Kathy Reul
    Director of Human Resources
    City of Coral Springs

    (For National IPMA-HR Members Only)

    Dale Pazdra

    Director of Human Resources, City of Coral Springs, Florida

    City of Coral Springs

    Dale Pazdra is the Deputy City Manager of People, Culture and Wellness. He is responsible for Human Resources, Office of the City Clerk, Employee Safety, Health & Wellness, Parks and Recreation, Coral Springs Museum of Art and has oversight of the city’s Center for the Arts. Pazdra joined the city’s management team in 2006, was promoted to Director of Human Resources in 2011, accepted an expanded role as Assistant City Manager in 2021 and was recently promoted to Deputy City Manager in May of 2022.

    Originally from the Chicago land area, Pazdra relocated to Florida in 1992. Prior to joining the city, he worked in the private sector for more than 15 years. He has extensive knowledge and experience in all facets of Human Resources operations with an emphasis on leadership, strategic planning and organization development.  He has successfully led multiple cross-functional teams and quality initiatives to improve the delivery of HR services.  During his career, he has established best practices for employee engagement and retention. Pazdra has a heart for service and demonstrates his commitment to our community and the HR profession by serving on multiple boards and committees.  In 2013 he was appointed trustee for the Firefighters’ Pension Board and previously served as trustee for the General Employee Pension Board.  He is also a member of the City’s Affordable Housing Advisory Committee, the Florida Institute of Government (FIOG) Advisory Board and the School of Public Administration (SPA) Advisory Board at Florida Atlantic University.  Additionally, he has served in multiple leadership roles with the International Public Management Association for Human Resources (IPMA-HR) South Florida Chapter, serving as President for four years and most recently as Director of Professional Development.   

    On a part-time basis, Pazdra serves as an adjunct professor at Barry University promoting careers in public service by teaching a variety of undergraduate courses in Public Administration and Human Resources.  

    Pazdra graduated from Barry University with a master’s degree in Public Administration (MPA) in 2010 and Elmhurst University with a Bachelor of Science (Business Management) degree in 1990.

    Christopher Bator (Moderator)

    Division Chief

    City of Coral Springs

    Division Chief Christopher Bator began his career in 1996 as a Firefighter Paramedic with the Coral Springs-Parkland Fire Dept and in that time has risen to the rank of Division Chief assigned to the Safety and Health Division and charged with overseeing the Safety, Health and Wellness for all city of Coral Springs employees. Chief Bator also serves as a Safety Officer, Instructor, and Chair of the Safety and Health Committee for the City of Coral Springs.  Chief Bator has a AS degree in EMS and is a State of Florida Certified Paramedic, Live Fire Instructor, Instructor 2, Fire Officer 3, and Safety Officer. Chief Bator also received his Fire Officer Designation from the Center of Public Safety Excellence (CPSE) and is a graduate of the National Fire Academy Safety Program Operations and in his second year of the National Fire Academy's Managing Officer Program. Chief Bator is also the recipient of Fire Officer of the Year in 2016 by the Broward County Fire Chiefs Association and Excellence Award by the City of Coral Springs in 2017.

    Chief Bator is the President and co-founder of the Florida Firefighters Safety and Health Collaborative (FFSHC) a non-profit organization committed to bringing Florida’s Fire Service and Firefighter Safety and Health advocates together throughout the State to work together for the Safety and Health of Florida’s Firefighters. The FFSHC provides, training, education, communication, networking and sharing of resources to enhance Fire Department Safety and Health programs to reduce the risk of injury or exposure to Florida's Firefighters.

    Chief Bator and the team from the FFSHC were highlighted on Ret. Captain Jeff Dills Fire Engineering Radio show, National Safety Stand Down , Chief Billy Goldfeders , and published articles in Florida Fire Service Magazine Nov 2016 edition, June 2017 eFire Engineering edition highlighting the Collaborative effort on both Firefighter Cancer & Safety Stand Down, article in June 2018 edition of Fire Engineering Magazine on Collaborating for Firefighter Safety and Health and Dec 2018 of Fire Engineering Magazine on the Clean Cab Concept.

    Speaking engagements include Fire Rescue East Conference, Florida Fire Chiefs Executive Planning Conference, Center of Public Safety Excellence Conference, Florida Fire Chiefs Health and Safety Conference, Sylvestor Cancer Center Firefighter Cancer Initiative at the University of Miami, EMS World, Pierce Annual Sales Conference, State of Florida Mental Health Symposium, Fire Rescue International, FEMSA/FAMA Conference, Orange County Fire Authority Behavioral Health Conference, TEEX Leadership Symposium and Virginia Fire Rescue Conference.

    The FFSHC is the recipient of the Congressional Fire Service Paul S. Sarbanes Fire Service Safety Leadership Award 2019 and is the recipient of Broward County Fire Chiefs Association Mike Murphy Innovator of the Year award 2019.

    Susan Knight (Moderator)

    Community Relations Manager

    City of Coral Springs

    Sue joined the City of Coral Springs in 1989 as a Park Ranger with the Parks and Recreation Department.  She went on to hold various other positions within Parks and Recreation to include Community Pool Manager, Teen Center Manager and Senior Bus Coordinator to name a few.  In 2019, Sue secured a position with the Human Resources Department in the Community Relations division overseeing multi-cultural events and programs.  In 2021, the City developed and implemented the Behavioral Health Access Program (BHAP) for general employees.  Sue has been a part of this groundbreaking program and responsible for overseeing the Peer Support Team due to her knowledge and passion for mental health wellness.

     Sue graduated from Florida Atlantic University with a Master’s degree in Mental Health Counseling (MEd) in 2010 and Western Carolina University with a double major earning a Bachelor of Science (Physical Education) degree and Parks & Recreation Management degree in 1986. 

    Kathy Reul

    Director of Human Resources

    City of Coral Springs

    Sue joined the City of Coral Springs in 1989 as a Park Ranger with the Parks and Recreation Department.  She went on to hold various other positions within Parks and Recreation to include Community Pool Manager, Teen Center Manager and Senior Bus Coordinator to name a few.  In 2019, Sue secured a position with the Human Resources Department in the Community Relations division overseeing multi-cultural events and programs.  In 2021, the City developed and implemented the Behavioral Health Access Program (BHAP) for general employees.  Sue has been a part of this groundbreaking program and responsible for overseeing the Peer Support Team due to her knowledge and passion for mental health wellness.

     Sue graduated from Florida Atlantic University with a Master’s degree in Mental Health Counseling (MEd) in 2010 and Western Carolina University with a double major earning a Bachelor of Science (Physical Education) degree and Parks & Recreation Management degree in 1986. 

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/09/2022 at 1:00 PM (EDT)

    Webinar: Department of Education Public Service Loan Forgiveness (PSLF) Program

    The Public Service Loan Forgiveness (PSLF) provides public service workers with federal student debt forgiveness after 10 years or 120 consecutive monthly payments. Many IPMA-HR members and public service workers are eligible for PSLF. On Oct. 6, 2021, the U.S. Department of Education (ED) announced a change to Public Service Loan Forgiveness (PSLF) program rules for a limited time as a result of the COVID-19 national emergency.  Now, for a limited time, borrowers may receive credit for past periods of repayment that would otherwise not qualify for PSLF.

    The waiver ends October 31, 2022. Join us and a representative from the Department of Education on June 9th at 1:00 pm ET as we discuss the PSLF program, and the steps borrowers need to take to make sure they get credit under the Limited PSLF Waiver.


    Ashley Harrington
    Senior Advisor to the Chief Operating Officer (COO)
    Department of Education’s Office of Federal Student Aid (FSA)

    (This webinar is open to members/non-members.)

    Ashley Harrington (Moderator)

    Senior Advisor to the Chief Operating Officer (COO)

    Department of Education’s Office of Federal Student Aid (FSA)

    Ashley Harrington is the senior advisor to the Chief Operating Officer (COO) at the Department of Education’s Office of Federal Student Aid (FSA). Ashley advises the COO on policy implementation, operations, and external communications related to the $1.6 trillion federal student loan portfolio. Prior to FSA, Ashley served as federal advocacy director and senior policy counsel at the Center for Responsible Lending (CRL). Ashley helped shape fair lending and consumer protection reforms to address racial wealth disparities. Her portfolio included a range of consumer lending issues, with a focus on student debt reform.  Ashley also previously worked at UNCF (the United Negro College Fund) and in the New York Governor’s Office.  She is the author of articles and reports on student debt, particularly as it affects Black borrowers; a frequent media contributor; and she has provided testimony before several congressional committees. She received her B.A. in Public Policy Analysis from UNC-Chapel Hill and her J.D. from New York University School of Law. She is admitted to practice law in New York.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/25/2022 at 1:00 PM (EDT)

    Webinar: Thinking Outside the Box to Grow Your Talent Pool – Hire a Veteran


    Organizations struggle with the cost of hiring new staff combined with high rates of employee turnover. In addition the future workforce has new expectations of what they expect their job to look like. These challenges require us to be strategic and creative in how we attract and grow talent. What if there was a talent pool that you could tap into that was educated, well-trained, disciplined, and experienced? And the best part is, this talent pool has a demonstrated commitment to public service. These future public leaders are those who have served in the military. Veterans are a workforce that can help you to fill the ranks of your local government in a time when all organizations are struggling to find and maintain skilled and accomplished people.


    ·       What types of skills do cities and counties need?

    ·       What skills do veterans have that meet these needs?

    ·       How can local government organizations reach the veterans talent pool?

    ·       Are the stereotypes real?

    IPMA-HR is bringing you this webinar in partnership with ICMA.


    (This webinar is open to all.)

    Jeff Grant

    HR Director

    City of Savannah

    Jeffery Grant is an HR professional with over 15 years of experience. He holds an undergraduate degree in Business Administration with an emphasis in Human Resource Management from Georgia Southern University and a Master’s of Business Administration from Kennesaw University. He is certified as a Senior Professional in Human Resources (SPHR) by the Human Resources Certification Institute, SHRM-Senior Certified Professional (SCP) by the Society of Human Resource Management, and a certified EQi-2.0, Emotional Intelligence practitioner. 

    Lynn Phillips (Moderator)

    Veterans Programs Manager


    Lynn is a Senior Program Manager for ICMA specializing in the Veterans, Coaching, and Scholarships programs. Lynn’s passion is connecting Veterans to careers in local government and she has spent the past two years promoting and growing ICMA’s Veterans Local Government Management Fellowship from a grass roots effort that began in the Pikes Peake Region of Colorado, to a National Program supported by the Department of Defense with over 87 fellowship locations across the United States. Prior to her position with ICMA, Lynn spent 30 years in the United States Army and supporting the Army as a Civilian and Contractor. 

    Andrew Nelson

    Senior Executive Recruiter

    CPS HR

  • Contains 3 Component(s), Includes Credits Recorded On: 05/10/2022

    Webinar: Navigating Reasonable Employee Accommodations: Leveling up to the 2022 Challenges


    How has the Pandemic impacted the accommodation process and the ultimate determination of whether a requested accommodation is reasonable or not? Join us as we explore ways to support employees with parental, medical, and disability accommodations.  Panelist will share their successes and challenges due to their agency’s size or budget. Learn best practices you can implement in your own agency. 

    Kimberly Jeffers-Whitaker, IPMA-SCP, aPHR (Moderator)

    Director of Human Resources & Risk Management

    Anderson County Government

    Kim Jeffers-Whitaker is the Director of Human Resources and Risk Management for Anderson County Government located in East TN. Practicing human resources in a variety of areas (manufacturing, State and Local Government) and serving 25+ years in local government has provided her the opportunity to work in countless areas of HR&RM including recruiting, onboarding, training, employee relations, performance management, leadership training and development, workers compensation, benefits, and safety. Combining the human resources and risk management responsibilities create a broad scope and requires Ms. Jeffers-Whitaker to possess strong leadership and independent judgment on issues that are complex, interpretive, and evaluative in nature.

    Outside of her primary responsibilities, Ms. Jeffers-Whitaker has had a lifetime of community contribution through volunteering with programs such as veteran’s food drive, serving as the vice president and secretary of the Ladies Auxiliary of Veterans of Foreign Wars, and participating with her children through the University of Tennessee Agriculture 4-H Program. Today, Ms. Jeffers-Whitaker continues to serve her community through volunteering that includes job prep through junior achievement classes at local institutes. Whitaker also sets on the Employee Insurance Board of Trustees, serves on the Tennessee College of Applied Technology Advisory Board and is active in International Professional Management Association for Human Resources Professionals by serving on the 2022 Fellowship and Publishing Committees.

    Whitaker obtained a BS from Bellevue University and holds HR certifications with IPMA-HR and HRCI. Her designation as an associate professional in human resources (aPHR) through the Human Resource Certificate Institute and a senior professional certification (SCP) in human resources from International Professional Management Association for Human Resources Professionals.

    Philip Deitchman, SHRM-SCP, IPMA-SCP, CLRP

    Human Resources Director

    Maryland Department of Juvenile Services

    Phil worked for Maryland Classified Employees Association, a union representing state employees for 11 years.  After 11 years Phil accepted a position with Maryland State Department of Education as Chief of Employee Relations.  Phil went from defending state employees to defending management against the employee.  Four years later Phil accepted the position of Director of Human Resources for Maryland Department of Juvenile Services.  Phil has mandated several trainings to create an atmosphere of trust between the supervisor and the employee.  Phil created interview skills training to take out the bias when interviewing and created an objective scoring tool.  Phil also created an employee evaluation training based on his article on How to use the Employee Evaluation to Motivate Employees and understanding what bias is and how a supervisor can rate employees without bias.  Phil also has a training on how to Coach Employees and How to listen to what the employee is saying.

    Phil uses his skills as a mediator to assist the State of Maryland, Share Neutral Mediation program and worked as an adjunct facility at Carroll Community College.  Phil has written several articles for IPMA-HR NEWS and has presented at Maryland Public Employer Labor Relations Association Conference, the National Public Employer Labor Relations International Conference and the International Public Management Association for Human Resources.

    Phil earned a Bachelor’s in Human Resources from Towson State University and a Master of Sciences in Human Resources Management and Industrial Labor Relations from University of Baltimore.  Phil holds national certifications from Society Human Resources Management and International Public Management Association for Human Resources as Senior Certify Professional and a Certify Labor Relations Professional from the National Public Employer Labor Relations Association.       

    Cindy Delgado, IPMA-SCP

    Associate Director Workers' Compensation, Disabiity Management, Wellness, Risk Services

    University of California Santa Cruz

    Cindy Delgado is the Associate Director of Workers’ Compensation, Occupational Disability, Risk, and Wellness Programs for the University of California Santa Cruz.  

    Carl Sells

    Human Resources Director

    City of Cookeville, TN

    Carl Sells has been in public service his entire adult life. In 2017 he retired from law enforcement after a thirty-six year career as a police officer. He then accepted an offer to serve as the Risk Manager for the City of Cookeville, Tennessee. Earning his IPMA-SCP in 2018, Carl was appointed by the City Manager to replace the retiring Human Resources Director in 2020. Carl holds a Bachelor’s degree in Criminal Justice and a Master’s degree in Executive Development for Public Service.

    Carl’s small staff of four are kept quite busy tending to all things HR. He attributes his staff’s ability to stay current in the ever-changing HR landscape to its membership in the IPMA-HR and active participation in the Tennessee Public Management Association.
    Cookeville, Tennessee has a population of nearly 36,000 residents. Approximately 450 persons are employed by the City in a full-time capacity.

  • Contains 3 Component(s), Includes Credits Recorded On: 05/04/2022

    Webinar: Public Sector HR Changes and Challenges in the 21st Century

    Image preview

    In recognition of Public Service Recognition Week, we will explore the Public Sector HR Changes and Challenges in the 21st Century and how practitioners have risen above it. Please join us for a conversation and reflection on the current challenges facing Human Resource professionals. Current challenges will include Covid-19, the Great Resignation, Recruitment/Retention, and others. We hope this will be an interactive session where we learn and celebrate each other.

    (For National IPMA-HR Members Only)

    Amnie Dingus

    Human Resources Director, Culpeper County

    Culpeper County

    Amnie Dingus is currently the HR Director for Culpeper County and has been a dedicated HR professional for over 10 years.  Amnie started in the private sector after receiving her BS in Management from Virginia Tech (Go Hokies!) and quickly realized she had a passion for the public sector while attending her local Town Council meetings.  To gain a better understanding of the public sector she attended George Mason University where she graduated with her Masters in Public Administration in 2015.  After graduating from GMU, Amnie joined Culpeper County as the HR Specialist.  While with Culpeper, Amnie handled many aspects of the HR cycle from onboarding to open enrollment.  In 2018, to further her career she joined the Town of Warrenton as their HR Manager, where she was able to implement policy and practice changes that had a positive impact on employees.  In January 2022, Amnie re-joined Culpeper County, and is working to grow the department and implement positive changes.

    Nancy Burnsfield

    HRIS Coordinator

    Road Commission for Oakland County, Beverly Hills, MI

    I just celebrated my 10-year anniversary with RCOC on April 23, 2022.  Our organization employees approximately 440 active employees and 600+ retirees.  I manage our employee leave of absences consisting of FMLA, Extended Sick Leave & Non-Duty Sick Leave.  I am responsible for administering our Medicare Part B Reimbursement Program for eligible RCOC retirees.  Perform all functions connected to the administration of and timely processing of benefit invoices and payments to our health insurance carriers.  Assist employees with health benefit coverage questions and concerns as well as mid-year life events.  Process and manage our weekly census files & bi-weekly benefit deduction files between our benefits software and payroll system including our annual open enrollment for both active and retirees.  Responsible for our annual Flu Shot Clinic.

  • Contains 3 Component(s), Includes Credits Recorded On: 04/19/2022

    Women in HR: The Leadership Journey


    Join us for an inspiring panel discussion with women in HR to hear their perspectives on their personal leadership journeys. They will share successes, challenges, and pitfalls they faced. Panelists will discuss the role of a mentor, how it can affect you and how you can support other emerging women leaders. You will learn about how organizational practices can support women balance the demands of a career and their personal life as well as what women are doing to overcome the challenges faced by COVID-19. This webinar will help you understand how you can determine your own path on your leadership journey.


    Christy Driskel, Human Resources Director, City of Stillwater, OK


    • Alyssa Brito, Human Resources Specialist, Buckeye Valley Fire District, AZ
    • Destiny Lemco, HR Analyst, Tacoma Housing Authority, WA
    • JasCiel Stamp, Director of Human Resources & Organizational Effectiveness, Maryland Health Benefit Exchange, MD 

    (For National IPMA-HR Members Only)

    Christy Driskel (Moderator)

    Human Resources Director

    City of Stillwater, OK

    Christy Driskel has worked in Human Resources for the City of Stillwater since 2001 and currently serves as the Human Resources Director.  Christy is an International Public Management Association Senior Certified Professional, an Everything DiSC Workplace Certified Facilitator and a Lean Six Sigma Black Belt.  She is a frequent presenter on topics ranging from Human Resources to introducing wellness programs in the workplace. Christy is a graduate of Oklahoma State University, a mother of two and lives in Stillwater with her husband.

    Alyssa Brito

    Human Resources Specialist

    Buckeye Valley Fire District

    Alyssa currently servesas the HR Specialist for the Buckeye Valley Fire District in Buckeye, Arizona.She began her career with the District in June 2019 as an Office Assistant.When the need for a full-time HR professional arose, Alyssa knew that this wasa career she wanted to pursue, so began her HR journey in May 2020 serving asthe District's HR Specialist. Alyssa earned an Administration of JusticeAssociate’s degree in 2015.  In her new HR role with BVFD, she realized HRwas her passion.  Alyssa also realized that to further her career, shewould need to further her education. Alyssa will complete her Bachelor’sdegree in Business Administration with a concentration in HR Management thisyear with plans to pursue her Master’s degree in Organizational Leadership witha concentration in HR Development in 2023. Alyssa is also currentlyenrolled in the IPMA-HR Public Sector HR Essentials program with plans to testfor her IPMA-CP certification in July 2022. Alyssa learned that theHR field is ever changing, and every day is a new opportunity for growth bothprofessionally and personally. During her free time, you can find her exploringnorthern Arizona’s hiking trails and searching for secret water holes along theway.

    Destiny Lemco

    Human Resources Analyst

    Tacoma Housing Authority

    Destiny in an HR Analyst for the Tacoma Housing Authority focusing on Recruiting and Hiring. She earned her SHRM-CP last summer. Destiny obtained her Bachelor’s Degree in Personnel Psychology and HR Management from Washington State University Vancouver where she was President of the SHRM Chapter for 2 years leading 10 Directors. She is currently getting her MBA-HR from Louisiana State University. Destiny volunteers in her community with the YMCA, Neighborhood House, and her local food banks.”

    JasCiel Stamp

    Director of Human Resources & Organizational Effectiveness,

    Maryland Health Benefit Exchange

    JasCiel Stamp is a Maryland based human resources professional with nearly a decade of experience. She leverages her “employee first” philosophy to create human resource and organizational effectiveness programs that give businesses a competitive edge. For her, the three P’s of any good HR department are: People, Process, and Perception. With the three P’s at the forefront of any decision making – any HR program can be both ethical and successful!

    JasCiel has a B.A. in Psychology (William Peace University), a M.S. in HR Management (UMGC), and vast experience in the public and private sectors. She’s currently the Director of HR for Maryland Health Benefit Exchange, an HR consultant, and an HR essentials trainer. 

  • Contains 3 Component(s), Includes Credits

    Webinar: Workforce Planning in a World of Disruption - Ten Tips For Restoring Sanity


    Attendees in this workshop will review the most pressing issues that Human Resources professionals are addressing in today’s disjointed and complex marketplace. In addition, they will review strategies for immediate and long term solutions that will affirmatively impact their workforce and in the long run their community. Case studies will be included for use by attendees after the session within their own organizations/human resources teams.

    I. Addressing Today’s Marketplace Reality - Good, Bad and Indifferent
    II. Prioritizing Issues - Solving Problems for the Short Term for Workforce Planning
    III. Ten Tips for Time and Resource Management
    IV. Continuous Evaluation of Decision Points - Achieving All Business Goals

    Dr. Teri J. Traaen, Ed.D., D.P.A, IPMA-SCP, SHRM-CP


    Traaen & Associates, LLC

    Teri J. Traaen, Ed.D., D.P.A. is the owner and Chief Executive Officer of Traaen & Associates, LLC. Traaen & Associates, LLC is a human resource management organization with four service divisions. These service divisions include: technical human resource management services; employee and labor relations interventions; government relations, as well as training and organizational development services. Services are provided throughout the United States to the private, public and not for profit sectors.

    Dr. Traaen’s professional experience includes over thirty years in the human resource field. Her professional service includes leading highly complex human resource teams in small, medium and large municipal government sectors, an urban K-12 public school district, as well as a community college/county partnership for federally funded job training and development in support of rural economic development. Dr. Traaen’s professional experience is supported by two earned doctoral degrees, including a Doctorate in Public Administration and a Doctorate in Higher and Adult Education. She has served as the Arizona Chapter President for IPMA-HR, as well as the Western Region President for IPMA-HR.

  • Contains 3 Component(s), Includes Credits Recorded On: 03/31/2022

    Recruitment Best Practices for Hiring HBCU Graduates


    Join us for a panel discussion to have a conversation about recruiting graduates from historically black colleges (HBCUs).  Representatives from the Thurgood Marshall College Fund (TMCF) who will give an overview about the fund, describe a portrait of today’s HBCU graduate, and share recruitment best practices.  TMCF is the nation’s largest organization exclusively representing the Black college community.  TMCF member schools include the public supported HBCUs and Predominantly Black Institutions. They are a vital resource in the higher education space and are also a source for employers seeking top talent for competitive internships and good jobs.

    Moderator:  Steve Mason, Sr., Human Resources Director, City of Falls Church


    Tristin Rainey, Manager, Talent Acquisition & Campus Relations

    Torrance Sellers, Manager, Talent Acquisition & Campus Relations, Evaluation Services

    (For National IPMA-HR Members Only)

    Steve Mason, Sr. (Moderator)

    Human Resources Director

    City of Falls Church

    Steve Mason is the Human Resources Director for the city of Falls Church, Virginia. He was named to the position in September 2019 after concluding a 41-year career with the City of Alexandria, Virginia. Steve is a member of City Manager’s Leadership Team, Covid-19 Planning Team, Emergency Operations Leadership Team, and the Racial Equity Action Team. During his Alexandria career, Steve served in the Human Resources Department as Acting Director/Deputy Human Resources Officer, in the City Manager’s Office as Special Assistant to the City Manager, in the Human Rights Office as Senior Investigator, then Affirmative Action Officer, and in the Alexandria Police Department where he rose to the rank of Lieutenant and enjoyed a variety of assignments. He received two awards for valor, 3 meritorious service awards and over 75 letters of commendation. Prior to joining the City, he served in the U.S. Army as a military police investigator.

    Steve is a native of Louisville, Kentucky, has a degree in criminal justice and certifications in human resources management and human capital strategy. 

    Torrance Sellers

    Manager, Talent Acquisition & Campus Relations, Evaluation Services

    Thurgood Marshall College Fund

    Torrance graduated Cum Laude from Alabama A&M University Honors College, with a Bachelor of Science in Logistics and Supply Chain Management. Torrance served as the TMCF Student Ambassador from 2017 - 2021, and is an advocate in paying in forward. Torrance holds a Lean Six Sigma White Belt. As the Manager, Talent Acquisition & Campus Relations, Evaluation Services, he works closely with a region of member-schools in campus relations, student development and lends his skill set to data driven, results oriented methodologies across the organization, supporting research, data and evaluation services. 

    Tristin Rainey

    Manager, Talent Acquisition & Campus Relations

    Thurgood Marshall College Fund

    Tristin is a soon-to-be two-time HBCU graduate, having earned a Bachelor of Science in Political Science from Fayetteville State University, and currently a candidate for a Master of Science in Leadership and Adult Education from North Carolina A&T State University. His background is centered on student recruitment and development, sales, marketing, and curriculum implementation, with past work experiences at Enterprise Rental Car, Winston-Salem State University, and Elon University. Overall, Tristin has a passion for the HBCU community and is an avid supporter who dedicates his energy towards work that helps advance the mission of these institutions collectively. Tristin currently works as a Manager, Talent Acquisition & Campus Relations for Thurgood Marshall College Fund. 

  • Contains 3 Component(s), Includes Credits

    Effective Planning: Learn from the Experts


    Learn from seasoned public sector HR experts how they approach the planning process and the strategies and tactics they put into place to be successful. Hear how your colleagues think about employee learning, healthy workspaces, and the ups and downs of the pandemic. Join us for this idea exchange as we learn from each other.


    • Cheryl Lewis-Smith (Moderator), HR Director, Sumner County Government, TN


    • Kimberly Irvine, Deputy Director of State HR, NC Office of State Human Resources
    • Kimberly Murdaugh, Director of Human Resources, City of Tracy, CA
    • Petty Santos, Executive Offer, City of Los Angeles, CA


    Cheryl Lewis-Smith (Moderator)

    Human Resources Director

    Sumner County Government

    Cheryl Lewis-Smith, IPMA-SCP, PHR, M.A. resides in Nashville, Tennessee and is currently employed as Human Resources Director for Sumner County Government.

    Cheryl is a 30 year seasoned HR professional with background in both Public and Private sectors. Hailing from Wilmington, Delaware, she holds a BS Degree in Psychology and Sociology from Judson College, Marion, Alabama and a Master of Arts Degree In Organizational Communication from Western Kentucky University, Bowling Green, Kentucky.  She is the immediate past President of Tennessee Personnel Management Association (TPMA) and serves as the current IPMA-HR President –Elect for 2022.  Her service with IPMA-HR spans a myriad of committees and appointments throughout the years. Past achievements throughout her HR career have included work on state, regional and international levels.  Cheryl is an avid Community and Professional Leader and loves involvement with Career and Personal Development. She is  a  proud member of Alpha Kappa Alpha Sorority, Inc. and is a devoted wife, mother and grandmother.   Her mantra is “Service with a Smile”…It goes a long way.   

    Kimberly Irvine

    Deputy Director of State HR

    North Carolina Office of State Human Resources

    As a highly accomplished, skilled, and dynamic executive leader, I offer broad and extensive experience in optimizing the delivery of complex systems of health and human services, programs, and human resources. Throughout my career, I have reviewed the progress of countless public programs and identified opportunities to improve program efficiency and delivery of service. I do this through a commitment to service integration, cross-system coordination, and community needs assessments. In order to maximize program goals, I work hard to build, mentor, and manage diverse teams in the execution of initiatives designed to cultivate community-centric programs that aim to improve quality of life.

    Kimberly Murdaugh

    Director of Human Resources

    City of Tracy, CA

    With more than 20 years of experience in both the public and private sectors, Kimberly Murdaugh is a passionate and strategic human resource professional. Most recently Kimberly has served as the Director of Human Resources for the City of Tracy since 2017, providing services for more than 600 employees. Prior to serving in Tracy, Kimberly served as the Director of Human Resources and Business Operations for the Housing Authority of Stanislaus County, Labor Representative for Goyette & Associates and Employee Relations Manager for the City of Modesto. Over the course of her career, Kimberly has been engaged in all aspects of human resources from recruitment, classification and compensation, labor relations, benefits administration, development and training, performance management, risk management, liability, workers’ compensation and workplace safety. Kimberly holds a Bachelor’s degree in Business Administration from CSU, Stanislaus and is an IPMA-HR Senior Certified Professional.

    Petty Santos

    Executive Officer

    City of Los Angeles, CA

    Petty was born and raised in Southern California.  She has almost 30 years of management experience in the public sector.  The majority of her career has been at the City of Los Angeles with the Housing Department, Community Development Department, Port of Los Angeles Port Police, and most recently as the Executive Officer for the Office of the City Clerk.   

    The City Clerk serves as the Clerk of the City Council and maintains a record of all Council proceedings.  Additional responsibilities include maintaining the official City records; administering City and partner agency elections; providing fiscal, human resources, and administrative services to the Mayor’s Office and LA’s 15 Council Districts; administering the City of Los Angeles' Business Improvement District and Neighborhood Council Funding programs; providing records retention services for all City departments; and managing the City's Archives. As Executive Officer, Petty is the Deputy City Clerk and Chief of Staff for 120 employees.  

    In each role throughout her public service career, Petty has been known for her ability to successfully tackle difficult public policy and organizational issues by finding a sustainable resolution that benefits all stakeholders.  Petty has both a Master’s Degree in Public Policy and Administration from CSU Long Beach, as well as an Executive Master’s in Leadership from the University of Southern California.  She considers herself a lifelong learner and a leader who is working to create a civically engaged, socially equitable environment for public employees and the citizens they serve.  In her spare time, Petty enjoys spending time with her family and friends, traveling and attending concerts of all music genres. 

  • Contains 20 Component(s), Includes Credits

    This course will prepare HR professionals to address short-term and projected staffing needs. Participants will learn how to develop an effective framework for a viable, effective workforce and succession planning program.

    Welcome to the
    IPMA-HR Workforce and Succession Planning Course

    This six-week self-paced course is designed to meet the unique needs of the public sector HR professional.  

    Engage with your Classmates:

    This course includes two Live Zoom Q&A Sessions (Attendance to one session is required).  The Q&A schedule will be sent to you separately via e-mail.

    There are no other set times to log in to the course and no required webinars to view.  Please respond to at least two classmate's post per assignment.  

    Completing your Coursework:

    You can log in at your convenience to complete the course work and contribute to the exercises and conversations with your fellow students.

    Please make sure to review IPMA-HR's professional development cancellation policies here.

    Let's Get Started! 

    This course will prepare HR professionals to address short-term and projected staffing needs. Participants will learn how to develop an effective framework for a viable, effective workforce and succession planning program. 

    The course is divided into four Modules and you should complete at least one module per week (don't worry the course runs for six-weeks)

    Module One - Introduction

    This module reviews some of the HR-related activities and potential pitfalls that will need to be addressed as part of the planning process, and includes an action planning process to be used to critically evaluate your current status.   

    Module Two - Getting Started

    This module takes participants through all of the potential activities, including information on organizations that have already successfully established workforce and succession planning programs. There are three exercises included in this module that allow participants to critically assess their own organization’s status and needs.   

    Module Three - Making It Work

    This module provides a review of many of the ancillary issues and concerns that may arise as organizations work through their planning process, and includes an exercise intended to have participants self-identify what will constitute success in their organization.   

    Module Four - Achieving Success

    This final module ties together all of the competing interests and organizational needs that will contribute to ultimate success or failure. A final group exercise is intended to assess the impacts of these factors in your specific organization. 

    Course Materials

    Please click on the "Course Materials" tab above to download the following materials:

    • Workforce and Succession Planning E-book 
    • Workforce and Succession Planning Resource Guide  

    The Resource Guide contains workforce and succession planning success stories, policies, procedures, and practices gathered by IPMA-HR from across the country. This guide will be referred to periodically throughout the course. 

    This online course provides a number of benefits to participants: 

    The modularized sections provide an opportunity to select those portions of the course that are of value to you; Flexibility in completing class assignments on YOUR schedule, with the freedom of location and time of day; Opportunity to interact with other HR professionals from around the country; Addresses the needs of all types of learners, and those reluctant to speak in groups are drawn more readily into the discussions.

    Your Trainer:


    Mary Rowe, HR Consultant and Mediator

    Email Address:         

    Mary was the International Public Managers Association – Human Resources (IPMA-HR) President for 2017.  She served in Public Sector HR for over 30 years. Most recently she was the HR Director for Oregon Metro regional government in Portland Oregon and prior to that the HR Director for the City of Milwaukie Oregon.  She is now principal consultant with Workplace Results, LLC providing HR and mediation services.  She has been active in IPMA-HR at the chapter, regional and national level having served on the chapter and region boards, national executive council, and various committees.  Mary holds the IPMA-HR Senior Certified Professional and Certified Executive designations and has taught the IPMA – HR Developing Competencies training both locally and internationally.   When not working Mary enjoys time with her grandkids, long walks – particularly at the coast, and photography.