Catalog Advanced Search

Search by Category
Search by Format
Sort By
Search by Category
Search in Packages
Search by Format
Search by Date Range
Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
Search by Keyword
Sort By
  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/27/2022 at 1:00 PM (EDT)

    Webinar: Influencing Up and Across: Making Difficult Conversations, Safe Conversations

    Let’s face it, addressing, let alone confronting workplace behaviors that negatively impact you and others is darn difficult. The awkwardness, fear and risk are multiplied when the person you need to talk to is your boss. Rest assured, it is possible to safely and respectfully dialogue with your boss or with someone in authority over you, to address issues and concerns. Join us as we learn how this can be done safely while developing a more effective and positive working relationship and without losing your job.

    In this training you will learn to:

    • Develop strategies for effectively talking, listening, and collaborating in situations where opinion differ
    • Implement communication practices that overcome resistance and resolve conflict
    • Safely address behaviors that hinder individual, team and organizational success 
    • Establish a baseline of professional trust that fosters engagement and inclusion
    • Build cohesive and collaborative working relationships
    • Create safety while decreasing workplace tension 


    Lorie Reichel-Howe
    Founder, Conversations in the Workplace

    (For National IPMA-HR Members Only)

    Lorie Reichel- Howe

    Founder, Conversations in the Workplace

    Conversations in the Workplace

    Lorie Reichel-Howe is founder of Conversations in the Workplace. She equips managers, teams and business professionals to have “Safe Conversations” – transformative dialogue that uncovers hidden workplace issues. Whether addressing challenging team dynamics, mismanaged expectations or good old-fashioned bad behavior, “Safe Conversations” foster greater innovation, inclusion and collaboration within organizations.

     Learn more about Lorie’s impact at



  • Contains 3 Component(s), Includes Credits

    Webinar: Get Certified! Benefits and Overview of IPMA-HR Certification Programs


    Come learn about the certification processes and courses being offered through IPMA-HR. The webinar will provide an overview of the courses, the benefits both tangible and intangible, explain the certification process, give you a taste of one or two of the exercises and provide an opportunity to have your questions answered.

    This webinar is open to all.

    Mary Rowe (Moderator)

    Principal Consultant

    Workplace Results

    Mary was the International Public Managers Association – Human Resources (IPMA-HR) President for 2017.  She served in Public Sector HR for over 30 years. Most recently she was the HR Director for Oregon Metro regional government in Portland Oregon and prior to that the HR Director for the City of Milwaukie Oregon.  She is now principal consultant with Workplace Results, LLC providing HR and mediation services.  She has been active in IPMA-HR at the chapter, regional and national level having served on the chapter and region boards, national executive council, and various committees.  Mary holds the IPMA-HR Senior Certified Professional and Certified Executive designations and has taught the IPMA – HR Developing Competencies training both locally and internationally.   When not working Mary enjoys time with her grandkids, long walks – particularly at the coast, and photography.

    Jeanette O'Quin

    HR Consultant

    Ms. O’Quin is presently a human resources (HR) consultant with senior level experience in the areas of human resources, leadership, organizational development, customer service, financial management and business administration in the water utility industry and public sector. Previous positions held included Director of Administrative Services and HR Division Manager for Pueblo Water from 2002-2021. Prior to Pueblo Water she was the HR Director for Pueblo County for over 15 years. She has extensive experience in talent acquisition and management, employee engagement, as well as total compensation and employee benefits. Specific areas of focus include workforce planning, succession planning, knowledge management and change management initiatives. She has developed and implemented policies and procedures; record retention and regulatory compliance processes; led software conversions; vendor and labor negotiations as well as directly involved with labor/employee relations, mediation and facilitation. She has provided professional development and training in many areas for supervisors, employees as well as for external human resources professionals. 

    Ms. O’Quin has provided the Developing Competencies for HR Success training on numerous occasions as well as facilitated the "Train the Trainer" for Developing Competencies for HR Success course to develop trainers. She has been a member of IPMA-HR since 1990, past Southern Colorado Chapter President and Western Region President as well as served on the Executive Council for IPMA-HR. She has served on numerous IPMA-HR task forces, IPMA-HR committees and been conference chairperson for both regional and international IPMA-HR conferences.

  • Contains 3 Component(s), Includes Credits

    Webinar: Tools for Strengthening Public Sector Employee Financial Wellness

    As public sector workers report increased financial concerns with the rise of inflation and stock market volatility, helping state and local government workers achieve financial security is more important than ever. This webinar will present research describing the financial wellness needs and preferences of public sector employees, review the business case for employee financial wellness programs, and highlight a series of financial wellness fact sheets and case studies of approaches employers are taking to implement and strengthen employee financial wellness. These resources will offer public sector HR professionals with key learnings and promising practices to help their workers achieve their financial goals, such as reducing debt, saving for retirement, and increasing emergency savings. These tools can provide employers with a competitive advantage as they work to attract and retain talented employees and the next generation of the public sector workforce.


    Dr. Liss-Levinson, Senior Research Manager at MissionSquare Research Institute

    IPMA-HR is bringing you this webinar in partnership with MissionSquare Research Institute.

    (This webinar is open to all.)

    Rivka Liss-Levinson, Ph.D. (Moderator)

    Senior Research Manager

    MissionSquare Research Institute

    Dr. Liss-Levinson is Senior Research Manager at MissionSquare Research Institute. With 15 years of experience designing, implementing, reporting, and disseminating rigorous, practitioner-oriented research, she is dedicated to leveraging data and stories to improve the health and well-being of public sector workers and others who serve their communities.

    Prior to joining the Research Institute in 2018, Dr. Liss-Levinson worked as Director of Survey Research for the Association of State and Territorial Health Officials (ASTHO), where she led the full life cycle of the pre-eminent national survey of the status of state and territorial public health in the United States. She has also worked at the Emory University/Cornell University Institute for Health and Productivity Studies, collaborating with partners from the private and public sectors to research and evaluate workplace wellness programs.

    Dr. Liss-Levinson’s work has been covered by Forbes, CNBC, and the Washington Post, and she has written multiple columns for Route Fifty. She has also co-authored peer-reviewed articles and book chapters, is a frequent presenter at national conferences, and serves on committees for several public service and public health organizations.

    Dr. Liss-Levinson holds a doctorate in Applied Social Psychology from The George Washington University and a BA in Psychology from Brandeis University. 

  • Contains 3 Component(s), Includes Credits Recorded On: 08/04/2022

    Webinar: Outreach - A Discussion on Social Media Recruitment - Rescheduled


    This webinar was initially scheduled for July 28th but had to be rescheduled to August 4th.

    Please join us on August 4th to learn more about using social media in your recruitment strategy.

    Today's hot job market has created the need for faster and more efficient responses from HR teams nationwide to reach qualified candidates. Many public agencies don't have funds or the time to create a flashy recruitment campaign. So how do we compete when we aren't social media experts? In this webinar we will discuss how to approach making an easy social media recruitment plan as well as some of the free resources available.

    This webinar will include the following topics:

    –The basics of social media verbiage (i.e. hashtags, influencers, TikTok) –Making an easy social media recruitment plan –What social media platforms are used by various potential applicant groups This webinar will also include a group discussion on the benefits of changing the way we think about recruitment and how we as public sector HR leaders can embrace the challenge of outreach on social media.


    Katrina Makkouk, IPMA-SCP, IPMA-CP, Senior Personnel Analyst, City of Los Angeles

    (For National IPMA-HR Members Only)

    Katrina Makkouk, IPMA-SCP, IPMA-CP

    Senior Personnel Analyst

    City of Los Angeles

    Katrina Makkouk is a Senior Personnel Analyst I with the City of Los Angeles. She is a Senior Certified Professional through IPMA-HR and holds a Master’s degree in English. Katrina’s professional experience includes more than seven years in the field of human resources. Since joining the City of Los Angeles, she has worked in Applicant Services for the Selection Division and Personnel Services (HR) for the Personnel Department. Her areas of expertise include client services, FMLA, training, and selection processes. 

  • Contains 3 Component(s), Includes Credits Recorded On: 07/21/2022

    Webinar: A Behavior Health Access Program That Works


    Join us to learn about a successful program that addresses the mental well-being needs of the workforce. This type of program is greatly needed but often thought to be beyond the reach of most employers. It's time to get serious about removing the barriers for mental health support at work and finally remove the stigma surrounding treatment.

    The City of Coral Springs, Florida is making a positive impact through their Behavioral Health Access Program (BHAP) that offers HR multiple in-house resources such as peer support, chaplain support, and a clinician response team. This model provides new options to support and engage employees on a meaningful mental well-being journey. After several years of successful pro-active support for public safety departments, the BHAP program is now being leveraged across all city departments.


    Dale Pazdra
    Deputy City Manager
    City of Coral Springs

    Christopher Bator
    Division Chief
    City of Coral Springs

    Susan “Sue” Knight
    Community Relations Manager
    City of Coral Springs

    Kathy Reul
    Director of Human Resources
    City of Coral Springs

    (For National IPMA-HR Members Only)

    Dale Pazdra

    Director of Human Resources, City of Coral Springs, Florida

    City of Coral Springs

    Dale Pazdra is the Deputy City Manager of People, Culture and Wellness. He is responsible for Human Resources, Office of the City Clerk, Employee Safety, Health & Wellness, Parks and Recreation, Coral Springs Museum of Art and has oversight of the city’s Center for the Arts. Pazdra joined the city’s management team in 2006, was promoted to Director of Human Resources in 2011, accepted an expanded role as Assistant City Manager in 2021 and was recently promoted to Deputy City Manager in May of 2022.

    Originally from the Chicago land area, Pazdra relocated to Florida in 1992. Prior to joining the city, he worked in the private sector for more than 15 years. He has extensive knowledge and experience in all facets of Human Resources operations with an emphasis on leadership, strategic planning and organization development.  He has successfully led multiple cross-functional teams and quality initiatives to improve the delivery of HR services.  During his career, he has established best practices for employee engagement and retention. Pazdra has a heart for service and demonstrates his commitment to our community and the HR profession by serving on multiple boards and committees.  In 2013 he was appointed trustee for the Firefighters’ Pension Board and previously served as trustee for the General Employee Pension Board.  He is also a member of the City’s Affordable Housing Advisory Committee, the Florida Institute of Government (FIOG) Advisory Board and the School of Public Administration (SPA) Advisory Board at Florida Atlantic University.  Additionally, he has served in multiple leadership roles with the International Public Management Association for Human Resources (IPMA-HR) South Florida Chapter, serving as President for four years and most recently as Director of Professional Development.   

    On a part-time basis, Pazdra serves as an adjunct professor at Barry University promoting careers in public service by teaching a variety of undergraduate courses in Public Administration and Human Resources.  

    Pazdra graduated from Barry University with a master’s degree in Public Administration (MPA) in 2010 and Elmhurst University with a Bachelor of Science (Business Management) degree in 1990.

    Christopher Bator (Moderator)

    Division Chief

    City of Coral Springs

    Division Chief Christopher Bator began his career in 1996 as a Firefighter Paramedic with the Coral Springs-Parkland Fire Dept and in that time has risen to the rank of Division Chief assigned to the Safety and Health Division and charged with overseeing the Safety, Health and Wellness for all city of Coral Springs employees. Chief Bator also serves as a Safety Officer, Instructor, and Chair of the Safety and Health Committee for the City of Coral Springs.  Chief Bator has a AS degree in EMS and is a State of Florida Certified Paramedic, Live Fire Instructor, Instructor 2, Fire Officer 3, and Safety Officer. Chief Bator also received his Fire Officer Designation from the Center of Public Safety Excellence (CPSE) and is a graduate of the National Fire Academy Safety Program Operations and in his second year of the National Fire Academy's Managing Officer Program. Chief Bator is also the recipient of Fire Officer of the Year in 2016 by the Broward County Fire Chiefs Association and Excellence Award by the City of Coral Springs in 2017.

    Chief Bator is the President and co-founder of the Florida Firefighters Safety and Health Collaborative (FFSHC) a non-profit organization committed to bringing Florida’s Fire Service and Firefighter Safety and Health advocates together throughout the State to work together for the Safety and Health of Florida’s Firefighters. The FFSHC provides, training, education, communication, networking and sharing of resources to enhance Fire Department Safety and Health programs to reduce the risk of injury or exposure to Florida's Firefighters.

    Chief Bator and the team from the FFSHC were highlighted on Ret. Captain Jeff Dills Fire Engineering Radio show, National Safety Stand Down , Chief Billy Goldfeders , and published articles in Florida Fire Service Magazine Nov 2016 edition, June 2017 eFire Engineering edition highlighting the Collaborative effort on both Firefighter Cancer & Safety Stand Down, article in June 2018 edition of Fire Engineering Magazine on Collaborating for Firefighter Safety and Health and Dec 2018 of Fire Engineering Magazine on the Clean Cab Concept.

    Speaking engagements include Fire Rescue East Conference, Florida Fire Chiefs Executive Planning Conference, Center of Public Safety Excellence Conference, Florida Fire Chiefs Health and Safety Conference, Sylvestor Cancer Center Firefighter Cancer Initiative at the University of Miami, EMS World, Pierce Annual Sales Conference, State of Florida Mental Health Symposium, Fire Rescue International, FEMSA/FAMA Conference, Orange County Fire Authority Behavioral Health Conference, TEEX Leadership Symposium and Virginia Fire Rescue Conference.

    The FFSHC is the recipient of the Congressional Fire Service Paul S. Sarbanes Fire Service Safety Leadership Award 2019 and is the recipient of Broward County Fire Chiefs Association Mike Murphy Innovator of the Year award 2019.

    Susan Knight (Moderator)

    Community Relations Manager

    City of Coral Springs

    Sue joined the City of Coral Springs in 1989 as a Park Ranger with the Parks and Recreation Department.  She went on to hold various other positions within Parks and Recreation to include Community Pool Manager, Teen Center Manager and Senior Bus Coordinator to name a few.  In 2019, Sue secured a position with the Human Resources Department in the Community Relations division overseeing multi-cultural events and programs.  In 2021, the City developed and implemented the Behavioral Health Access Program (BHAP) for general employees.  Sue has been a part of this groundbreaking program and responsible for overseeing the Peer Support Team due to her knowledge and passion for mental health wellness.

     Sue graduated from Florida Atlantic University with a Master’s degree in Mental Health Counseling (MEd) in 2010 and Western Carolina University with a double major earning a Bachelor of Science (Physical Education) degree and Parks & Recreation Management degree in 1986. 

    Kathy Reul

    Director of Human Resources

    City of Coral Springs

    Sue joined the City of Coral Springs in 1989 as a Park Ranger with the Parks and Recreation Department.  She went on to hold various other positions within Parks and Recreation to include Community Pool Manager, Teen Center Manager and Senior Bus Coordinator to name a few.  In 2019, Sue secured a position with the Human Resources Department in the Community Relations division overseeing multi-cultural events and programs.  In 2021, the City developed and implemented the Behavioral Health Access Program (BHAP) for general employees.  Sue has been a part of this groundbreaking program and responsible for overseeing the Peer Support Team due to her knowledge and passion for mental health wellness.

     Sue graduated from Florida Atlantic University with a Master’s degree in Mental Health Counseling (MEd) in 2010 and Western Carolina University with a double major earning a Bachelor of Science (Physical Education) degree and Parks & Recreation Management degree in 1986. 

  • Contains 3 Component(s), Includes Credits

    Webinar: Breaking the Code: Hiring Strategies, Occupational DNA, and the Modern Organization

    Please join us on August 25th to learn a new strategy for identifying the best possible fit for open positions.

    Why are so many organizations and HR teams failing to select and hire top-performing employees that positively impact their company’s bottom line? It’s because they are only seeing the tip of the iceberg when it comes to hiring, and it is what’s beneath the surface that truly matters.

    Occupational DNA was specifically designed to help organizations identify the best possible fit for open positions within their respective job roles, regardless if it’s a new hire or a promotion. The ODNA® process, coupled with the right assessment solutions will help predict future job performance versus traditional methods. It works by identifying the attributes of individuals who display the competencies associated with successful performance in a given job.

    Organizations are then able to “break the code”, while better understanding the unique ODNA of the position and their organization by selecting employees who are best matched for each position. When an employee fits the job, something magical happens; higher rates of attendance, less turnover, higher job satisfaction, and superior job performance.

    ODNA can help develop effective work teams and allow you to design optimal training programs based upon the trainees’ unique style of learning. It can also help supervisors coach, develop succession plans, provide conflict resolution, and determine what approach will work best when working with a particular employee. Of course, the biggest payoff of all is that both the employee and the employer share the benefits of enhanced job matching and all parties are better prepared for today’s rapidly changing landscape.

    The problem with current employee selection process will be discussed, and we will look at the importance of succession planning and pre-screening candidates. Also, John will look at the different approaches to assessments and introduce the advantages of adaptive assessments. John will make the case for ODNA and why it can and will help you and your entire organization find the best people. John will dissect precisely how ODNA works along with many other related concepts, such as the Rule of Thirds, the 80/20 Rule, and so much more!


    John P. Beck, Jr., Owner/CEO, The Assessment Company®

    (For National IPMA-HR Members Only)

    John P. Beck, Jr. (Moderator)


    The Assessment Company®

    John P. Beck, Jr. is Owner and CEO of The Assessment Company®, one of the world’s leading employee assessment solutions firms. John is recognized as the world’s leading expert in the field of Occupational DNA®, the science of identifying, selecting, developing and retaining top talent.

    For over thirty years, John has practiced and refined his skills and knowledge of human resources, selection, training, coaching, onboarding, employee safety and talent development. Additionally, John holds numerous trademarks and patents. He is also the host of the Hire Up podcast, which covers a range of human resource topics with guests' interviews. Additionally, John recently published his first book entitled, Breaking The Code: Hiring Strategies, Occupational DNA®, & the Modern Organization

    Since 2014, John and The Assessment Company® have been recognized as a Wiley Diamond Award Winner for outstanding achievement and commitment to empowering organizations to reach their full potential through their greatest asset – people. The Diamond Award is the highest tier of recognition presented by Wiley Workforce Solutions. 

  • Contains 3 Component(s), Includes Credits Recorded On: 06/30/2022

    Webinar: National Alliance on Mental Illness: In Our Own Voices

    Image preview

    National Alliance on Mental Illness (NAMI): In Our Own Voice changes attitudes, assumptions, and ideas about people with mental health conditions. This presentation, provided by NAMI Northern Virginia, offers an opportunity to hear open and honest perspectives on a highly misunderstood topic, a chance to gain a deeper understanding of mental health conditions and negative stigmas commonly associated, and information on how to learn more about mental health or get involved with the mental health community.  Please join as we all learn more.



    Lee Duffy-Ledbetter, Program Coordinator, In Our Own Voice, Philanthropy & Communications Associate, NAMI Northern Virginia


    The presenters will be sharing their own personal mental health testimony.

    (For National IPMA-HR Members Only)

    Lee Duffy-Ledbetter (Moderator)

    Program Coordinator, In Our Own Voice; Philanthropy & Communications Associate

    NAMI Northern Virginia

    Mr. Duffy-Ledbetter will joined by presenters who will be sharing their own personal mental health testimonies.

  • Contains 3 Component(s), Includes Credits Recorded On: 06/22/2022

    Webinar: Navigating Skills Readiness

    No alt text provided for this image

    Public Sector Human Resources need workers who can communicate effectively, take ownership of their work, work well with others, be able to offer recommendations to overcome challenges, and have a good overall attitude towards their work.  You’ll learn what the speakers have done to help employees be effective in these areas and improve the following skills:

    • Written and oral communication
    • Leadership capabilities
    • Teamwork and collaboration
    • Problem-solving skills
    • Good Work ethic


    • Anthony Roberts, IPMA-CP (Moderator), Assistant Director, HR – Talent Management, City of Fort Lauderdale, FL


    • Sarah Donovan, IPMA-SCP, MOL, HR Manager, City of Chaska, MN
    • Don Essex, HR Director, City of Findlay, OH
    • Natalie Potter, Human Resources Manager, Lake Arrowhead Community Service District, CA

    (For National IPMA-HR Members Only)

    Anthony R. Roberts, IPMA-CP (Moderator)

    Assistant Director, HR

    Talent Management, City of Fort Lauderdale, FL

    As the Assistant Director of HR - Talent Management for the City of Fort Lauderdale, Anthony leads the Talent Acquisition/Recruitment, Compensation and Performance Management efforts for all city divisions, overseeing a team of 15 HR professionals focusing on the hiring, development, and advancement of the City's more than 3,500 employees.

    Before joining the City of Fort Lauderdale, Anthony was VP of Talent Acquisition for Charter Schools USA, one of the largest and oldest Charter School Management Companies in the U.S. which employs over 8,500 school instructional and support staff. He also previously oversaw Recruitment, Operations and Business Development as the Southeast Florida Territory VP for Kelly Services, Inc. a fortune 500 staffing company.

    Anthony says he has been extremely fortunate to work with amazing leaders, coworkers, companies and candidates throughout his career.

    “I’m truly passionate about my work and always eager to connect with others in the field, or those interested in joining our organization. While I enjoy all aspects of my job, I know my favorite stage is when you connect that perfect candidate with the position for which you know they are a great fit.”

    Anthony holds a Bachelor of Business Administration in Management & Marketing from Morehead State University (KY), and Masters work in Human Resources Management, as well as Adult & Higher Education - Career Counseling

    He is a lover of travel, books, music, theatre, food/cooking.  He and his partner of 20 years/husband of 4 years (same person ????) reside in Fort Lauderdale.

    Sarah Donovan, IPMA-SCP, MO

    HR Manager

    City of Chaska, MN

    Hi my name is Sarah Donovan and I am the HR Manager for the City of Chaska, Minnesota. I graduated from MN State Mankato with my Bachelors in Business Management, specializing in HR. I went on to obtain my Masters in Organizational Development and completed that in 2016. I have worked in HR for 9 years, with 8 of those being in public sector, a large corporate environment, a school and now for a local government. All have presented unique opportunities and have assisted in giving me a wide range of experience, and I love what I do!

    Don Essex

    HR Director

    City of Findlay, OH

    Natalie Potter

    HR Manager

    Lake Arrowhead Community Service District, CA

    Natalie Potter has over 16 years of experience in the field of Human Resources administration and management. For the past eight years, she has served as Human Resources Manager for Lake Arrowhead Community Services District.  Ms. Potter holds an Bachelor’s degree in Applied Management and holds a Strategic Human Resources Business Partner Certificate. She is a servant leader that is passionate about empowering her staff and developing the next workforce. 

  • Contains 3 Component(s), Includes Credits Recorded On: 06/09/2022

    Webinar: Department of Education Public Service Loan Forgiveness (PSLF) Program

    The Public Service Loan Forgiveness (PSLF) provides public service workers with federal student debt forgiveness after 10 years or 120 consecutive monthly payments. Many IPMA-HR members and public service workers are eligible for PSLF. On Oct. 6, 2021, the U.S. Department of Education (ED) announced a change to Public Service Loan Forgiveness (PSLF) program rules for a limited time as a result of the COVID-19 national emergency.  Now, for a limited time, borrowers may receive credit for past periods of repayment that would otherwise not qualify for PSLF.

    The waiver ends October 31, 2022. Join us and a representative from the Department of Education on June 9th at 1:00 pm ET as we discuss the PSLF program, and the steps borrowers need to take to make sure they get credit under the Limited PSLF Waiver.


    Ashley Harrington
    Senior Advisor to the Chief Operating Officer (COO)
    Department of Education’s Office of Federal Student Aid (FSA)

    (This webinar is open to members/non-members.)

    Ashley Harrington (Moderator)

    Senior Advisor to the Chief Operating Officer (COO)

    Department of Education’s Office of Federal Student Aid (FSA)

    Ashley Harrington is the senior advisor to the Chief Operating Officer (COO) at the Department of Education’s Office of Federal Student Aid (FSA). Ashley advises the COO on policy implementation, operations, and external communications related to the $1.6 trillion federal student loan portfolio. Prior to FSA, Ashley served as federal advocacy director and senior policy counsel at the Center for Responsible Lending (CRL). Ashley helped shape fair lending and consumer protection reforms to address racial wealth disparities. Her portfolio included a range of consumer lending issues, with a focus on student debt reform.  Ashley also previously worked at UNCF (the United Negro College Fund) and in the New York Governor’s Office.  She is the author of articles and reports on student debt, particularly as it affects Black borrowers; a frequent media contributor; and she has provided testimony before several congressional committees. She received her B.A. in Public Policy Analysis from UNC-Chapel Hill and her J.D. from New York University School of Law. She is admitted to practice law in New York.

  • Contains 3 Component(s), Includes Credits Recorded On: 05/25/2022

    Webinar: Thinking Outside the Box to Grow Your Talent Pool – Hire a Veteran


    Organizations struggle with the cost of hiring new staff combined with high rates of employee turnover. In addition the future workforce has new expectations of what they expect their job to look like. These challenges require us to be strategic and creative in how we attract and grow talent. What if there was a talent pool that you could tap into that was educated, well-trained, disciplined, and experienced? And the best part is, this talent pool has a demonstrated commitment to public service. These future public leaders are those who have served in the military. Veterans are a workforce that can help you to fill the ranks of your local government in a time when all organizations are struggling to find and maintain skilled and accomplished people.


    ·       What types of skills do cities and counties need?

    ·       What skills do veterans have that meet these needs?

    ·       How can local government organizations reach the veterans talent pool?

    ·       Are the stereotypes real?

    IPMA-HR is bringing you this webinar in partnership with ICMA.


    (This webinar is open to all.)

    Jeff Grant

    HR Director

    City of Savannah

    Jeffery Grant is an HR professional with over 15 years of experience. He holds an undergraduate degree in Business Administration with an emphasis in Human Resource Management from Georgia Southern University and a Master’s of Business Administration from Kennesaw University. He is certified as a Senior Professional in Human Resources (SPHR) by the Human Resources Certification Institute, SHRM-Senior Certified Professional (SCP) by the Society of Human Resource Management, and a certified EQi-2.0, Emotional Intelligence practitioner. 

    Lynn Phillips (Moderator)

    Veterans Programs Manager


    Lynn is a Senior Program Manager for ICMA specializing in the Veterans, Coaching, and Scholarships programs. Lynn’s passion is connecting Veterans to careers in local government and she has spent the past two years promoting and growing ICMA’s Veterans Local Government Management Fellowship from a grass roots effort that began in the Pikes Peake Region of Colorado, to a National Program supported by the Department of Defense with over 87 fellowship locations across the United States. Prior to her position with ICMA, Lynn spent 30 years in the United States Army and supporting the Army as a Civilian and Contractor. 

    Andrew Nelson

    Senior Executive Recruiter

    CPS HR