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  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/27/2022 at 1:00 PM (EDT)

    Webinar: Influencing Up and Across: Making Difficult Conversations, Safe Conversations

    Let’s face it, addressing, let alone confronting workplace behaviors that negatively impact you and others is darn difficult. The awkwardness, fear and risk are multiplied when the person you need to talk to is your boss. Rest assured, it is possible to safely and respectfully dialogue with your boss or with someone in authority over you, to address issues and concerns. Join us as we learn how this can be done safely while developing a more effective and positive working relationship and without losing your job.

    In this training you will learn to:

    • Develop strategies for effectively talking, listening, and collaborating in situations where opinion differ
    • Implement communication practices that overcome resistance and resolve conflict
    • Safely address behaviors that hinder individual, team and organizational success 
    • Establish a baseline of professional trust that fosters engagement and inclusion
    • Build cohesive and collaborative working relationships
    • Create safety while decreasing workplace tension 


    Lorie Reichel-Howe
    Founder, Conversations in the Workplace

    (For National IPMA-HR Members Only)

    Lorie Reichel- Howe

    Founder, Conversations in the Workplace

    Conversations in the Workplace

    Lorie Reichel-Howe is founder of Conversations in the Workplace. She equips managers, teams and business professionals to have “Safe Conversations” – transformative dialogue that uncovers hidden workplace issues. Whether addressing challenging team dynamics, mismanaged expectations or good old-fashioned bad behavior, “Safe Conversations” foster greater innovation, inclusion and collaboration within organizations.

     Learn more about Lorie’s impact at



  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 07/21/2022 at 1:00 PM (EDT)

    Webinar: A Behavior Health Access Program That Works


    Join us to learn about a successful program that addresses the mental well-being needs of the workforce. This type of program is greatly needed but often thought to be beyond the reach of most employers. It's time to get serious about removing the barriers for mental health support at work and finally remove the stigma surrounding treatment.

    The City of Coral Springs, Florida is making a positive impact through their Behavioral Health Access Program (BHAP) that offers HR multiple in-house resources such as peer support, chaplain support, and a clinician response team. This model provides new options to support and engage employees on a meaningful mental well-being journey. After several years of successful pro-active support for public safety departments, the BHAP program is now being leveraged across all city departments.


    Dale Pazdra
    Deputy City Manager
    City of Coral Springs

    Christopher Bator
    Division Chief
    City of Coral Springs

    Susan “Sue” Knight
    Community Relations Manager
    City of Coral Springs

    Kathy Reul
    Director of Human Resources
    City of Coral Springs

    (For National IPMA-HR Members Only)

    Dale Pazdra

    Director of Human Resources, City of Coral Springs, Florida

    City of Coral Springs

    Dale Pazdra is the Deputy City Manager of People, Culture and Wellness. He is responsible for Human Resources, Office of the City Clerk, Employee Safety, Health & Wellness, Parks and Recreation, Coral Springs Museum of Art and has oversight of the city’s Center for the Arts. Pazdra joined the city’s management team in 2006, was promoted to Director of Human Resources in 2011, accepted an expanded role as Assistant City Manager in 2021 and was recently promoted to Deputy City Manager in May of 2022.

    Originally from the Chicago land area, Pazdra relocated to Florida in 1992. Prior to joining the city, he worked in the private sector for more than 15 years. He has extensive knowledge and experience in all facets of Human Resources operations with an emphasis on leadership, strategic planning and organization development.  He has successfully led multiple cross-functional teams and quality initiatives to improve the delivery of HR services.  During his career, he has established best practices for employee engagement and retention. Pazdra has a heart for service and demonstrates his commitment to our community and the HR profession by serving on multiple boards and committees.  In 2013 he was appointed trustee for the Firefighters’ Pension Board and previously served as trustee for the General Employee Pension Board.  He is also a member of the City’s Affordable Housing Advisory Committee, the Florida Institute of Government (FIOG) Advisory Board and the School of Public Administration (SPA) Advisory Board at Florida Atlantic University.  Additionally, he has served in multiple leadership roles with the International Public Management Association for Human Resources (IPMA-HR) South Florida Chapter, serving as President for four years and most recently as Director of Professional Development.   

    On a part-time basis, Pazdra serves as an adjunct professor at Barry University promoting careers in public service by teaching a variety of undergraduate courses in Public Administration and Human Resources.  

    Pazdra graduated from Barry University with a master’s degree in Public Administration (MPA) in 2010 and Elmhurst University with a Bachelor of Science (Business Management) degree in 1990.

    Christopher Bator (Moderator)

    Division Chief

    City of Coral Springs

    Division Chief Christopher Bator began his career in 1996 as a Firefighter Paramedic with the Coral Springs-Parkland Fire Dept and in that time has risen to the rank of Division Chief assigned to the Safety and Health Division and charged with overseeing the Safety, Health and Wellness for all city of Coral Springs employees. Chief Bator also serves as a Safety Officer, Instructor, and Chair of the Safety and Health Committee for the City of Coral Springs.  Chief Bator has a AS degree in EMS and is a State of Florida Certified Paramedic, Live Fire Instructor, Instructor 2, Fire Officer 3, and Safety Officer. Chief Bator also received his Fire Officer Designation from the Center of Public Safety Excellence (CPSE) and is a graduate of the National Fire Academy Safety Program Operations and in his second year of the National Fire Academy's Managing Officer Program. Chief Bator is also the recipient of Fire Officer of the Year in 2016 by the Broward County Fire Chiefs Association and Excellence Award by the City of Coral Springs in 2017.

    Chief Bator is the President and co-founder of the Florida Firefighters Safety and Health Collaborative (FFSHC) a non-profit organization committed to bringing Florida’s Fire Service and Firefighter Safety and Health advocates together throughout the State to work together for the Safety and Health of Florida’s Firefighters. The FFSHC provides, training, education, communication, networking and sharing of resources to enhance Fire Department Safety and Health programs to reduce the risk of injury or exposure to Florida's Firefighters.

    Chief Bator and the team from the FFSHC were highlighted on Ret. Captain Jeff Dills Fire Engineering Radio show, National Safety Stand Down , Chief Billy Goldfeders , and published articles in Florida Fire Service Magazine Nov 2016 edition, June 2017 eFire Engineering edition highlighting the Collaborative effort on both Firefighter Cancer & Safety Stand Down, article in June 2018 edition of Fire Engineering Magazine on Collaborating for Firefighter Safety and Health and Dec 2018 of Fire Engineering Magazine on the Clean Cab Concept.

    Speaking engagements include Fire Rescue East Conference, Florida Fire Chiefs Executive Planning Conference, Center of Public Safety Excellence Conference, Florida Fire Chiefs Health and Safety Conference, Sylvestor Cancer Center Firefighter Cancer Initiative at the University of Miami, EMS World, Pierce Annual Sales Conference, State of Florida Mental Health Symposium, Fire Rescue International, FEMSA/FAMA Conference, Orange County Fire Authority Behavioral Health Conference, TEEX Leadership Symposium and Virginia Fire Rescue Conference.

    The FFSHC is the recipient of the Congressional Fire Service Paul S. Sarbanes Fire Service Safety Leadership Award 2019 and is the recipient of Broward County Fire Chiefs Association Mike Murphy Innovator of the Year award 2019.

    Susan Knight (Moderator)

    Community Relations Manager

    City of Coral Springs

    Sue joined the City of Coral Springs in 1989 as a Park Ranger with the Parks and Recreation Department.  She went on to hold various other positions within Parks and Recreation to include Community Pool Manager, Teen Center Manager and Senior Bus Coordinator to name a few.  In 2019, Sue secured a position with the Human Resources Department in the Community Relations division overseeing multi-cultural events and programs.  In 2021, the City developed and implemented the Behavioral Health Access Program (BHAP) for general employees.  Sue has been a part of this groundbreaking program and responsible for overseeing the Peer Support Team due to her knowledge and passion for mental health wellness.

     Sue graduated from Florida Atlantic University with a Master’s degree in Mental Health Counseling (MEd) in 2010 and Western Carolina University with a double major earning a Bachelor of Science (Physical Education) degree and Parks & Recreation Management degree in 1986. 

    Kathy Reul

    Director of Human Resources

    City of Coral Springs

    Sue joined the City of Coral Springs in 1989 as a Park Ranger with the Parks and Recreation Department.  She went on to hold various other positions within Parks and Recreation to include Community Pool Manager, Teen Center Manager and Senior Bus Coordinator to name a few.  In 2019, Sue secured a position with the Human Resources Department in the Community Relations division overseeing multi-cultural events and programs.  In 2021, the City developed and implemented the Behavioral Health Access Program (BHAP) for general employees.  Sue has been a part of this groundbreaking program and responsible for overseeing the Peer Support Team due to her knowledge and passion for mental health wellness.

     Sue graduated from Florida Atlantic University with a Master’s degree in Mental Health Counseling (MEd) in 2010 and Western Carolina University with a double major earning a Bachelor of Science (Physical Education) degree and Parks & Recreation Management degree in 1986. 

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/30/2022 at 1:00 PM (EDT)

    Webinar: National Alliance on Mental Illness: In Our Own Voices

    National Alliance on Mental Illness (NAMI): In Our Own Voice changes attitudes, assumptions, and ideas about people with mental health conditions. This presentation, provided by NAMI Northern Virginia, offers an opportunity to hear open and honest perspectives on a highly misunderstood topic, a chance to gain a deeper understanding of mental health conditions and negative stigmas commonly associated, and information on how to learn more about mental health or get involved with the mental health community.  Please join as we all learn more.



    Lee Duffy-Ledbetter, Program Coordinator, In Our Own Voice, Philanthropy & Communications Associate, NAMI Northern Virginia


    The presenters will be sharing their own personal mental health testimony.

    (For National IPMA-HR Members Only)

    Lee Duffy-Ledbetter (Moderator)

    Program Coordinator, In Our Own Voice; Philanthropy & Communications Associate

    NAMI Northern Virginia

    Mr. Duffy-Ledbetter will joined by presenters who will be sharing their own personal mental health testimonies.

  • Contains 3 Component(s), Includes Credits Recorded On: 06/09/2022

    Webinar: Department of Education Public Service Loan Forgiveness (PSLF) Program

    The Public Service Loan Forgiveness (PSLF) provides public service workers with federal student debt forgiveness after 10 years or 120 consecutive monthly payments. Many IPMA-HR members and public service workers are eligible for PSLF. On Oct. 6, 2021, the U.S. Department of Education (ED) announced a change to Public Service Loan Forgiveness (PSLF) program rules for a limited time as a result of the COVID-19 national emergency.  Now, for a limited time, borrowers may receive credit for past periods of repayment that would otherwise not qualify for PSLF.

    The waiver ends October 31, 2022. Join us and a representative from the Department of Education on June 9th at 1:00 pm ET as we discuss the PSLF program, and the steps borrowers need to take to make sure they get credit under the Limited PSLF Waiver.


    Ashley Harrington
    Senior Advisor to the Chief Operating Officer (COO)
    Department of Education’s Office of Federal Student Aid (FSA)

    (This webinar is open to members/non-members.)

    Ashley Harrington (Moderator)

    Senior Advisor to the Chief Operating Officer (COO)

    Department of Education’s Office of Federal Student Aid (FSA)

    Ashley Harrington is the senior advisor to the Chief Operating Officer (COO) at the Department of Education’s Office of Federal Student Aid (FSA). Ashley advises the COO on policy implementation, operations, and external communications related to the $1.6 trillion federal student loan portfolio. Prior to FSA, Ashley served as federal advocacy director and senior policy counsel at the Center for Responsible Lending (CRL). Ashley helped shape fair lending and consumer protection reforms to address racial wealth disparities. Her portfolio included a range of consumer lending issues, with a focus on student debt reform.  Ashley also previously worked at UNCF (the United Negro College Fund) and in the New York Governor’s Office.  She is the author of articles and reports on student debt, particularly as it affects Black borrowers; a frequent media contributor; and she has provided testimony before several congressional committees. She received her B.A. in Public Policy Analysis from UNC-Chapel Hill and her J.D. from New York University School of Law. She is admitted to practice law in New York.

  • Contains 3 Component(s), Includes Credits

    Webinar: Navigating Skills Readiness

    Image preview

    Public Sector Human Resources need workers who can communicate effectively, take ownership of their work, work well with others, be able to offer recommendations to overcome challenges, and have a good overall attitude towards their work.  You’ll learn what the speakers have done to help employees be effective in these areas and improve the following skills:

    • Written and oral communication
    • Leadership capabilities
    • Teamwork and collaboration
    • Problem-solving skills
    • Good Work ethic


    • Anthony Roberts, IPMA-CP (Moderator), Assistant Director, HR – Talent Management, City of Fort Lauderdale, FL


    • Sarah Donovan, IPMA-SCP, MOL, HR Manager, City of Chaska, MN
    • Don Essex, HR Director, City of Findlay, OH
    • Natalie Potter, Human Resources Manager, Lake Arrowhead Community Service District, CA

    (For National IPMA-HR Members Only)

    Anthony R. Roberts, IPMA-CP (Moderator)

    Assistant Director, HR

    Talent Management, City of Fort Lauderdale, FL

    As the Assistant Director of HR - Talent Management for the City of Fort Lauderdale, Anthony leads the Talent Acquisition/Recruitment, Compensation and Performance Management efforts for all city divisions, overseeing a team of 15 HR professionals focusing on the hiring, development, and advancement of the City's more than 3,500 employees.

    Before joining the City of Fort Lauderdale, Anthony was VP of Talent Acquisition for Charter Schools USA, one of the largest and oldest Charter School Management Companies in the U.S. which employs over 8,500 school instructional and support staff. He also previously oversaw Recruitment, Operations and Business Development as the Southeast Florida Territory VP for Kelly Services, Inc. a fortune 500 staffing company.

    Anthony says he has been extremely fortunate to work with amazing leaders, coworkers, companies and candidates throughout his career.

    “I’m truly passionate about my work and always eager to connect with others in the field, or those interested in joining our organization. While I enjoy all aspects of my job, I know my favorite stage is when you connect that perfect candidate with the position for which you know they are a great fit.”

    Anthony holds a Bachelor of Business Administration in Management & Marketing from Morehead State University (KY), and Masters work in Human Resources Management, as well as Adult & Higher Education - Career Counseling

    He is a lover of travel, books, music, theatre, food/cooking.  He and his partner of 20 years/husband of 4 years (same person ????) reside in Fort Lauderdale.

    Sarah Donovan, IPMA-SCP, MO

    HR Manager

    City of Chaska, MN

    Hi my name is Sarah Donovan and I am the HR Manager for the City of Chaska, Minnesota. I graduated from MN State Mankato with my Bachelors in Business Management, specializing in HR. I went on to obtain my Masters in Organizational Development and completed that in 2016. I have worked in HR for 9 years, with 8 of those being in public sector, a large corporate environment, a school and now for a local government. All have presented unique opportunities and have assisted in giving me a wide range of experience, and I love what I do!

    Don Essex

    HR Director

    City of Findlay, OH

    Natalie Potter

    HR Manager

    Lake Arrowhead Community Service District, CA

    Natalie Potter has over 16 years of experience in the field of Human Resources administration and management. For the past eight years, she has served as Human Resources Manager for Lake Arrowhead Community Services District.  Ms. Potter holds an Bachelor’s degree in Applied Management and holds a Strategic Human Resources Business Partner Certificate. She is a servant leader that is passionate about empowering her staff and developing the next workforce. 

  • Contains 2 Component(s), Includes Credits Recorded On: 05/25/2022

    Webinar: Thinking Outside the Box to Grow Your Talent Pool – Hire a Veteran


    Organizations struggle with the cost of hiring new staff combined with high rates of employee turnover. In addition the future workforce has new expectations of what they expect their job to look like. These challenges require us to be strategic and creative in how we attract and grow talent. What if there was a talent pool that you could tap into that was educated, well-trained, disciplined, and experienced? And the best part is, this talent pool has a demonstrated commitment to public service. These future public leaders are those who have served in the military. Veterans are a workforce that can help you to fill the ranks of your local government in a time when all organizations are struggling to find and maintain skilled and accomplished people.


    ·       What types of skills do cities and counties need?

    ·       What skills do veterans have that meet these needs?

    ·       How can local government organizations reach the veterans talent pool?

    ·       Are the stereotypes real?

    IPMA-HR is bringing you this webinar in partnership with ICMA.


    (This webinar is open to all.)

    Jeff Grant

    HR Director

    City of Savannah

    Jeffery Grant is an HR professional with over 15 years of experience. He holds an undergraduate degree in Business Administration with an emphasis in Human Resource Management from Georgia Southern University and a Master’s of Business Administration from Kennesaw University. He is certified as a Senior Professional in Human Resources (SPHR) by the Human Resources Certification Institute, SHRM-Senior Certified Professional (SCP) by the Society of Human Resource Management, and a certified EQi-2.0, Emotional Intelligence practitioner. 

    Lynn Phillips (Moderator)

    Veterans Programs Manager


    Lynn is a Senior Program Manager for ICMA specializing in the Veterans, Coaching, and Scholarships programs. Lynn’s passion is connecting Veterans to careers in local government and she has spent the past two years promoting and growing ICMA’s Veterans Local Government Management Fellowship from a grass roots effort that began in the Pikes Peake Region of Colorado, to a National Program supported by the Department of Defense with over 87 fellowship locations across the United States. Prior to her position with ICMA, Lynn spent 30 years in the United States Army and supporting the Army as a Civilian and Contractor. 

    Andrew Nelson

    Senior Executive Recruiter

    CPS HR

  • Contains 3 Component(s), Includes Credits Recorded On: 05/10/2022

    Webinar: Navigating Reasonable Employee Accommodations: Leveling up to the 2022 Challenges


    How has the Pandemic impacted the accommodation process and the ultimate determination of whether a requested accommodation is reasonable or not? Join us as we explore ways to support employees with parental, medical, and disability accommodations.  Panelist will share their successes and challenges due to their agency’s size or budget. Learn best practices you can implement in your own agency. 

    Kimberly Jeffers-Whitaker, IPMA-SCP, aPHR (Moderator)

    Director of Human Resources & Risk Management

    Anderson County Government

    Kim Jeffers-Whitaker is the Director of Human Resources and Risk Management for Anderson County Government located in East TN. Practicing human resources in a variety of areas (manufacturing, State and Local Government) and serving 25+ years in local government has provided her the opportunity to work in countless areas of HR&RM including recruiting, onboarding, training, employee relations, performance management, leadership training and development, workers compensation, benefits, and safety. Combining the human resources and risk management responsibilities create a broad scope and requires Ms. Jeffers-Whitaker to possess strong leadership and independent judgment on issues that are complex, interpretive, and evaluative in nature.

    Outside of her primary responsibilities, Ms. Jeffers-Whitaker has had a lifetime of community contribution through volunteering with programs such as veteran’s food drive, serving as the vice president and secretary of the Ladies Auxiliary of Veterans of Foreign Wars, and participating with her children through the University of Tennessee Agriculture 4-H Program. Today, Ms. Jeffers-Whitaker continues to serve her community through volunteering that includes job prep through junior achievement classes at local institutes. Whitaker also sets on the Employee Insurance Board of Trustees, serves on the Tennessee College of Applied Technology Advisory Board and is active in International Professional Management Association for Human Resources Professionals by serving on the 2022 Fellowship and Publishing Committees.

    Whitaker obtained a BS from Bellevue University and holds HR certifications with IPMA-HR and HRCI. Her designation as an associate professional in human resources (aPHR) through the Human Resource Certificate Institute and a senior professional certification (SCP) in human resources from International Professional Management Association for Human Resources Professionals.

    Philip Deitchman, SHRM-SCP, IPMA-SCP, CLRP

    Human Resources Director

    Maryland Department of Juvenile Services

    Phil worked for Maryland Classified Employees Association, a union representing state employees for 11 years.  After 11 years Phil accepted a position with Maryland State Department of Education as Chief of Employee Relations.  Phil went from defending state employees to defending management against the employee.  Four years later Phil accepted the position of Director of Human Resources for Maryland Department of Juvenile Services.  Phil has mandated several trainings to create an atmosphere of trust between the supervisor and the employee.  Phil created interview skills training to take out the bias when interviewing and created an objective scoring tool.  Phil also created an employee evaluation training based on his article on How to use the Employee Evaluation to Motivate Employees and understanding what bias is and how a supervisor can rate employees without bias.  Phil also has a training on how to Coach Employees and How to listen to what the employee is saying.

    Phil uses his skills as a mediator to assist the State of Maryland, Share Neutral Mediation program and worked as an adjunct facility at Carroll Community College.  Phil has written several articles for IPMA-HR NEWS and has presented at Maryland Public Employer Labor Relations Association Conference, the National Public Employer Labor Relations International Conference and the International Public Management Association for Human Resources.

    Phil earned a Bachelor’s in Human Resources from Towson State University and a Master of Sciences in Human Resources Management and Industrial Labor Relations from University of Baltimore.  Phil holds national certifications from Society Human Resources Management and International Public Management Association for Human Resources as Senior Certify Professional and a Certify Labor Relations Professional from the National Public Employer Labor Relations Association.       

    Cindy Delgado, IPMA-SCP

    Associate Director Workers' Compensation, Disabiity Management, Wellness, Risk Services

    University of California Santa Cruz

    Cindy Delgado is the Associate Director of Workers’ Compensation, Occupational Disability, Risk, and Wellness Programs for the University of California Santa Cruz.  

    Carl Sells

    Human Resources Director

    City of Cookeville, TN

    Carl Sells has been in public service his entire adult life. In 2017 he retired from law enforcement after a thirty-six year career as a police officer. He then accepted an offer to serve as the Risk Manager for the City of Cookeville, Tennessee. Earning his IPMA-SCP in 2018, Carl was appointed by the City Manager to replace the retiring Human Resources Director in 2020. Carl holds a Bachelor’s degree in Criminal Justice and a Master’s degree in Executive Development for Public Service.

    Carl’s small staff of four are kept quite busy tending to all things HR. He attributes his staff’s ability to stay current in the ever-changing HR landscape to its membership in the IPMA-HR and active participation in the Tennessee Public Management Association.
    Cookeville, Tennessee has a population of nearly 36,000 residents. Approximately 450 persons are employed by the City in a full-time capacity.

  • Contains 3 Component(s), Includes Credits Recorded On: 05/04/2022

    Webinar: Public Sector HR Changes and Challenges in the 21st Century

    Image preview

    In recognition of Public Service Recognition Week, we will explore the Public Sector HR Changes and Challenges in the 21st Century and how practitioners have risen above it. Please join us for a conversation and reflection on the current challenges facing Human Resource professionals. Current challenges will include Covid-19, the Great Resignation, Recruitment/Retention, and others. We hope this will be an interactive session where we learn and celebrate each other.

    (For National IPMA-HR Members Only)

    Amnie Dingus

    Human Resources Director, Culpeper County

    Culpeper County

    Amnie Dingus is currently the HR Director for Culpeper County and has been a dedicated HR professional for over 10 years.  Amnie started in the private sector after receiving her BS in Management from Virginia Tech (Go Hokies!) and quickly realized she had a passion for the public sector while attending her local Town Council meetings.  To gain a better understanding of the public sector she attended George Mason University where she graduated with her Masters in Public Administration in 2015.  After graduating from GMU, Amnie joined Culpeper County as the HR Specialist.  While with Culpeper, Amnie handled many aspects of the HR cycle from onboarding to open enrollment.  In 2018, to further her career she joined the Town of Warrenton as their HR Manager, where she was able to implement policy and practice changes that had a positive impact on employees.  In January 2022, Amnie re-joined Culpeper County, and is working to grow the department and implement positive changes.

    Nancy Burnsfield

    HRIS Coordinator

    Road Commission for Oakland County, Beverly Hills, MI

    I just celebrated my 10-year anniversary with RCOC on April 23, 2022.  Our organization employees approximately 440 active employees and 600+ retirees.  I manage our employee leave of absences consisting of FMLA, Extended Sick Leave & Non-Duty Sick Leave.  I am responsible for administering our Medicare Part B Reimbursement Program for eligible RCOC retirees.  Perform all functions connected to the administration of and timely processing of benefit invoices and payments to our health insurance carriers.  Assist employees with health benefit coverage questions and concerns as well as mid-year life events.  Process and manage our weekly census files & bi-weekly benefit deduction files between our benefits software and payroll system including our annual open enrollment for both active and retirees.  Responsible for our annual Flu Shot Clinic.

  • Contains 3 Component(s), Includes Credits Recorded On: 04/19/2022

    Women in HR: The Leadership Journey


    Join us for an inspiring panel discussion with women in HR to hear their perspectives on their personal leadership journeys. They will share successes, challenges, and pitfalls they faced. Panelists will discuss the role of a mentor, how it can affect you and how you can support other emerging women leaders. You will learn about how organizational practices can support women balance the demands of a career and their personal life as well as what women are doing to overcome the challenges faced by COVID-19. This webinar will help you understand how you can determine your own path on your leadership journey.


    Christy Driskel, Human Resources Director, City of Stillwater, OK


    • Alyssa Brito, Human Resources Specialist, Buckeye Valley Fire District, AZ
    • Destiny Lemco, HR Analyst, Tacoma Housing Authority, WA
    • JasCiel Stamp, Director of Human Resources & Organizational Effectiveness, Maryland Health Benefit Exchange, MD 

    (For National IPMA-HR Members Only)

    Christy Driskel (Moderator)

    Human Resources Director

    City of Stillwater, OK

    Christy Driskel has worked in Human Resources for the City of Stillwater since 2001 and currently serves as the Human Resources Director.  Christy is an International Public Management Association Senior Certified Professional, an Everything DiSC Workplace Certified Facilitator and a Lean Six Sigma Black Belt.  She is a frequent presenter on topics ranging from Human Resources to introducing wellness programs in the workplace. Christy is a graduate of Oklahoma State University, a mother of two and lives in Stillwater with her husband.

    Alyssa Brito

    Human Resources Specialist

    Buckeye Valley Fire District

    Alyssa currently servesas the HR Specialist for the Buckeye Valley Fire District in Buckeye, Arizona.She began her career with the District in June 2019 as an Office Assistant.When the need for a full-time HR professional arose, Alyssa knew that this wasa career she wanted to pursue, so began her HR journey in May 2020 serving asthe District's HR Specialist. Alyssa earned an Administration of JusticeAssociate’s degree in 2015.  In her new HR role with BVFD, she realized HRwas her passion.  Alyssa also realized that to further her career, shewould need to further her education. Alyssa will complete her Bachelor’sdegree in Business Administration with a concentration in HR Management thisyear with plans to pursue her Master’s degree in Organizational Leadership witha concentration in HR Development in 2023. Alyssa is also currentlyenrolled in the IPMA-HR Public Sector HR Essentials program with plans to testfor her IPMA-CP certification in July 2022. Alyssa learned that theHR field is ever changing, and every day is a new opportunity for growth bothprofessionally and personally. During her free time, you can find her exploringnorthern Arizona’s hiking trails and searching for secret water holes along theway.

    Destiny Lemco

    Human Resources Analyst

    Tacoma Housing Authority

    Destiny in an HR Analyst for the Tacoma Housing Authority focusing on Recruiting and Hiring. She earned her SHRM-CP last summer. Destiny obtained her Bachelor’s Degree in Personnel Psychology and HR Management from Washington State University Vancouver where she was President of the SHRM Chapter for 2 years leading 10 Directors. She is currently getting her MBA-HR from Louisiana State University. Destiny volunteers in her community with the YMCA, Neighborhood House, and her local food banks.”

    JasCiel Stamp

    Director of Human Resources & Organizational Effectiveness,

    Maryland Health Benefit Exchange

    JasCiel Stamp is a Maryland based human resources professional with nearly a decade of experience. She leverages her “employee first” philosophy to create human resource and organizational effectiveness programs that give businesses a competitive edge. For her, the three P’s of any good HR department are: People, Process, and Perception. With the three P’s at the forefront of any decision making – any HR program can be both ethical and successful!

    JasCiel has a B.A. in Psychology (William Peace University), a M.S. in HR Management (UMGC), and vast experience in the public and private sectors. She’s currently the Director of HR for Maryland Health Benefit Exchange, an HR consultant, and an HR essentials trainer. 

  • Contains 3 Component(s), Includes Credits

    Webinar: Workforce Planning in a World of Disruption - Ten Tips For Restoring Sanity


    Attendees in this workshop will review the most pressing issues that Human Resources professionals are addressing in today’s disjointed and complex marketplace. In addition, they will review strategies for immediate and long term solutions that will affirmatively impact their workforce and in the long run their community. Case studies will be included for use by attendees after the session within their own organizations/human resources teams.

    I. Addressing Today’s Marketplace Reality - Good, Bad and Indifferent
    II. Prioritizing Issues - Solving Problems for the Short Term for Workforce Planning
    III. Ten Tips for Time and Resource Management
    IV. Continuous Evaluation of Decision Points - Achieving All Business Goals

    Dr. Teri J. Traaen, Ed.D., D.P.A, IPMA-SCP, SHRM-CP


    Traaen & Associates, LLC

    Teri J. Traaen, Ed.D., D.P.A. is the owner and Chief Executive Officer of Traaen & Associates, LLC. Traaen & Associates, LLC is a human resource management organization with four service divisions. These service divisions include: technical human resource management services; employee and labor relations interventions; government relations, as well as training and organizational development services. Services are provided throughout the United States to the private, public and not for profit sectors.

    Dr. Traaen’s professional experience includes over thirty years in the human resource field. Her professional service includes leading highly complex human resource teams in small, medium and large municipal government sectors, an urban K-12 public school district, as well as a community college/county partnership for federally funded job training and development in support of rural economic development. Dr. Traaen’s professional experience is supported by two earned doctoral degrees, including a Doctorate in Public Administration and a Doctorate in Higher and Adult Education. She has served as the Arizona Chapter President for IPMA-HR, as well as the Western Region President for IPMA-HR.